Zone diet information and
products for Australians
Australia's only Zone nutrition web site

Ordering information

To place an order fill in the order form and click the "submit order" button at the bottom. You should be taken to a thank you page with details on how to pay and a link to a secure Paypal page if you want to use your Visa or Mastercard.

I will send you a personal email within a day or so to confirm your order. If you have any questions or you don't hear from me please contact me to find out what's going on.

You can also call me to place an order: 02 9940 0567.

I prefer you use the order form instead of just emailing in case the availability of an item is limited - I try to keep the order page up to date.

Payment details

Payment is required before goods are sent.1

Credit card payments are now accepted via Paypal.

Netbank transfer, cheques, and direct deposits also appreciated.

Paying with Visa or Mastercard

After you submit your order click the "buy now" button on the thank you page, you'll then be taken to a secure Paypal page where you'll first be asked for the amount to pay. If you aren't sure of the total2 of your order you can leave that page and wait till I confirm your order via email, then come back to Get Zoned's Paypal payments page which also has a link to Paypal's secure area.

You don't have to be a Paypal member nor do you have to join to make a payment. You will be asked for your billing details including your billing address.

No credit card details are required by Get Zoned - Paypal handles the whole transaction in a secure environment.

Paying via Netbank Transfer or Direct Deposit

My account details are:

National Australia Bank (NAB)
Name: Get Zoned
BSB: 082-294
Acc.#: 17-292-2829

Please include your name in the description of your netbank transfer. Please DON'T pay your bank if they charge a fee to include your name in the description of a direct deposit, I'll work it out another way.

Again, if you're not sure of your order total you can wait till I confirm your order via email.

Paying by Cheque

Please make cheques out to Get Zoned and send to:

Get Zoned
15 Philip Road
Mona Vale
NSW 2103

Delivery details

I regret I can no longer afford to deliver for free.

Delivery is now $10 per order within Australia, but still free for orders totalling over $100.

I usually send orders within 2 days of receiving payment, often within 1 day, though the time till arrival depends on your proximity to Mona Vale post office. I usually put smaller orders in 3kg express post bags if they fit (maximum 4 boxes of Megaburn bars or 2 boxes of Dr Sears bars for example). If you're in a hurry to obtain your goods I can send larger orders express for an additional $10, so $20 for orders under $100 total and $10 for orders over $100, just let me know when you order. If you're not sure about the size of your order you can wait till I confirm it before paying.

Please note that netbank transfers and direct deposits can take up to two working days to appear on my transaction record.

I can send goods internationally, please wait till I quote a delivery fee before making payment.

Other matters you may wonder about

What if you change your mind after ordering?

You can change your order at any time, just email or call me. If you've paid too much I will refund your money. If I've already sent your order I'll ask you to send the goods back and refund your money.

What if I run out of stock?

I try to keep my order page up to date but should I run short of a particular item I will contact you to determine if you would prefer to wait or have your money refunded. For most normal sized orders there shouldn't be a problem but if you're worried (say if you're making a particularly large purchase) please wait till I confirm your order before paying.

Can you trust me?

I regret that many people will be deterred from learning about the Zone because they're worried about trusting a small business like Get Zoned. Of course I can't prove my honesty but please consider a couple of methods for checking up on me:

What is a netbank transfer?

Most of the major Australian banks now allow the transfer of funds to third party accounts using their internet banking facilities - easy for me and you.

These are the banks that I know provide this service, there could be more (these links open in a new window):

Adelaide Bank
ANZ
Bank of South Australia
Bendigo
Citibank
Commonwealth
National
St. George
Westpac

Notes

  1. For Get Zoned's first few trading years I sent goods before receiving payment, which was generally fine, but the few people that took advantage eventually caused me to change my policy.
  2. I apologise for not using an efficient shopping cart system (the ones I want to use don't handle quantity discounts properly yet).

Get Zoned Australia
This page's address:   www.getzoned.com.au/ordering_information.shtml
Please contact GZ with any suggestions

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